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Volunteer
Roles
The Catholic Children's
Aid Society of Toronto has many opportunities for those interested in volunteering.
Volunteers contribute in many areas of the Society's work. Here is a list
of some of the more common volunteer opportunities at CCAS:
Special Friend
Tutor
Life Book Volunteer
Parent Aide
Administrative Support
Driver
Child Access Program
Team Assistant
Life Skills Coach
Social History Researcher
Public Relations Volunteer
Adoption Social History Preparation

Special Friend:
Many children and youth benefit from the individual attention of a one
on one relationship with a volunteer. The objective of our Special Friend
program is to enhance a childs self-confidence through companionship
with a positive role model. A Special Friend spends time with a child
or youth on a regular basis, serving as a role model and providing emotional
support. These children may be living with their families or with a foster
caregiver. Volunteers also provide emotional support to children with
special needs assisting them in developing life skills and independent
living skills. Volunteers are financially reimbursed for activities in
this role. The amount of monthly reimbursement is to be negotiated with
the Supervisor of Volunteer Services.
Assignment Activities
- Develop a stable one on one relationship with a child/youth.
- Broaden the childs scope of interests.
- Participate in regular outings/activities to facilitate the childs
involvement in the community.
- Model positive and appropriate interaction skills, problem solving
and behaviour.
- May assist in life skills development.
- Maintain regular contact with the child/youths social worker.
- Immediately report to the Society staff any urgent matter of concern.
- In conjunction with the social worker, develop and carry out a positive,
planned termination of the relationship.
- Volunteers must understand and commit to maintaining confidentiality.
Qualifications
- Maturity, dependability, flexibility, stability.
- Interest in and understanding of children and youth.
- Must be accepting of differences such as lifestyle, culture and values.
- Desire to make a long-term commitment.
- Understanding of and ability to provide positive modeling in a mentoring
role.
- Previous experience with children/youth an asset.
- Car is an asset.
- Patience.
- Ability to plan age-appropriate events that are enjoyable, educational
and recreational.
Time Requirement
Special friends are normally involved with the child/youth for a minimum
of one year. Volunteer Special Friends see the child or youth anywhere
from once a week to once a month, engaging them in various community outings
and activities.
Opportunities to become a Special Friend are available at our Scarborough, Toronto
East and West, Etobicoke, North
Branch and Child and Youth Services.
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Tutor:
Volunteer tutors provide assistance to children and youth who are experiencing
academic difficulties. It is the role of a tutor to assist the child/youth
in experiencing success in learning. Tutoring is normally conducted in
the childs residence or a nearby library.
Assignment Activities
- Provide ongoing individual academic assistance to a child or youth.
- When possible, communicate with the school to obtain guidance and
materials.
- Incorporate fun and the particular interests of the child in the learning
process.
- Develop a one on one relationship with the young person.
- Model healthy study skills and positive approaches to school work.
- Immediately report to Society staff any urgent matter of concern.
- Maintain regular contact with the childs social worker.
- May assist parents in supporting their child academically.
- May provide academic assistance to parents when appropriate.
Qualifications
- Experience in teaching is an asset.
- An interest in and ability to relate well to children and families.
- Competence in the identified area of focus.
- Ability to provide instruction at the child or youths level
of understanding.
- An understanding of the varying levels of ability and motivation to
learn.
- Patience and flexibility.
- Excellent English language skills.
- Accepting of differences such as lifestyle, culture and values.
Time Requirement
1-4 hours a week, usually during the school year/semester.
Opportunities to become a Tutor are available at our Scarborough,
Toronto East and West, Etobicoke,
North Branch and Child and Youth Services.
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Life Book Volunteer:
For children in care, life books are permanent personal records which
give them a sense of identity. Volunteers research CCAS documentation
and where appropriate speak to the child/youths family and other
significant persons in their life to obtain information for their life
history as well as collect memorabilia, such as photos, letters and cards.
Assignment Activities
- Research CCAS files and microfiched files in order to gather specific
detailed information.
- Collect and coordinate appropriate materials.
- Design a book incorporating the childs history, photographs
and mementos, keeping in mind the childs age and emotional level
of functioning.
- Consult with foster family social worker and biological family members,
where appropriate.
- May meet child, foster parents or biological family members.
- Work together with the child/youth on parts of the life book, where
appropriate.
- Other responsibilities as agreed to in the Volunteer Service Agreement.
Qualifications
- Post Secondary Education preferred.
- Excellent writing skills.
- Ability to attend to detail and accurately record findings.
- Understanding of and commitment to maintaining confidentiality.
- Maturity and ability to deal with emotionally distressing material.
- A background in Sociology or Psychology is an asset.
- Creativity and artistic skill is an asset.
Time Requirement
Negotiable: Must be available during office hours Monday - Friday 9AM
- 5PM.
Opportunities to become a Life Book Volunteer are available through our
Child and Youth Services.
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Parent Aide: Some parents
can benefit from a relationship with a volunteer who provides emotional
support and helps them to strengthen their self-confidence. A volunteer
may also teach life skills, provide parental relief and help connect parents,
with support from CCAS staff, to services and resources in their community.
A volunteer can enhance a parents coping abilities, by providing
emotional support, concrete assistance and guidance.
Assignment Activities
- Provide support and
companionship to a parent through regular contact.
- Enhance a parents
self-confidence through a supportive one on one relationship.
- Model appropriate behaviour,
coping and parenting skills.
- May provide child care
relief and organize age appropriate play activities.
- May provide life skills
coaching, assisting parents with such things as budgeting, household
management, and support with concrete tasks such as job search skills
and assistance in finding suitable housing.
- May accompany parent
on various appointments in a supportive capacity.
- May assist families,
with the support of CCAS staff, in accessing services and resources
in their community.
- May assist with advocacy
with or on behalf of the parent/Society.
Qualifications
- Ability to relate well
to children and adults.
- Knowledge of or interest
in learning about child development.
- Good communication and
advocacy skills.
- Flexibility and acceptance
of differences, such as life style, culture and values.
- Parenting experience,
familiarity with community resources and use of a car are assets.
Time
Requirement
Normally 2-4 hours a week. Bi-monthly and other arrangements can be negotiated
depending on the needs of the client.
Opportunities to become a Parent Aide are available at our Scarborough, Toronto
East, and West, Etobicoke and North
Branch.
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Administrative
Support: Volunteers provide administrative support to various departments
of the Society. This support may include filing and organizing information,
inputting data, compiling statistics, preparing mailings and providing
telephone reception.
Assignment Activities
- Filing
- Telephone reception
- Researching, editing
and organizing information
- Data input
- Mailing preparation
- Collecting and updating
material
- Compiling statistics
Qualifications
- Good organization and
communication skills
- Some experience in office
routine
- Ability to work with
others and follow direction
- Ability to use initiative
and work independently
- Computer skills
- Must be dependable and
responsible
Time
Requirement
Minimum 3 hours per week.
Opportunities to become a an Administrative Support volunteer are available
at our Scarborough, Toronto
East and West, Etobicoke, North
Branch, Child and Youth Services
and Centralized Services.
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Driver:
Volunteers use their own vehicles to provide transportation services for
children and youth.
This enables them to have family visits, to attend professional appointments
and/or group activities. These children may be living with their families
or in a foster home. Mileage and parking expenses are reimbursed.
Assignment Activities
- Drive children to and
from appointments or visits as scheduled
- Ensure child is picked
up on time from scheduled pick up and drop off points and left in the
care of a responsible adult at place of appointment/drop off
- Report to designated
CCAS staff
- Ability to relate well
to children and adults
Qualifications
- Valid Ontario Drivers
Licence
- $1 million in public
liability insurance
- Patience/skill with
children
- Good driving record
- Reliability and punctuality
- Car in good working
order
- Accepting of differences
such as lifestyle, culture and values
- Ability to use and follow
a map to locate specified designations
Time
Requirement
Based on personal commitment, however time availability needs to be consistent.
Options: days, evenings and weekends.
1 year minimum.
Opportunities to become a Driver are available at Centralized
Services.
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Child
Access Program: Child Access Program Volunteers assist CCAS staff
in facilitating contact between children in the care of the Society and
their birth families. The volunteer will spend one
on one time with the
children, creating a welcoming and safe environment. The program operates
Saturdays, during the day.
Assignment Activities
- Greet children and parents
when they arrive at CCAS office for their visit
- Provide assistance to
parents and children at the beginning and completion of their visit
- Provide positive mentoring
and support to parents and children
- Assist during the visit
as specified by the supervising CCAS worker
- Provide childcare, create
a welcoming environment for the child, engage them in appropriate activities
should their visits be cancelled or delayed
- Report any problems
during the visit to the supervising CCAS worker
- Suggest age appropriate
activities as required
- Complete observation
notes, utilizing a designed format, with the assistance of the Society
Supervisor
Qualifications
- Experience and interest
in working with families and children
- Ability to work as part
of a team
- Willingness to learn
the CCAS mandate and legislative authority
- Maturity, consistency
and comfort in dealing with change and potentially demanding situations
- Must be accepting of
differences such as lifestyle, culture and values
- Excellent observation
skills
- Good written skills
Time
Requirement
The program operates on Saturdays. Volunteers can choose to work morning
or afternoon shifts.
Opportunities to become a Child Access Program Volunteer are available
at our Scarborough, Toronto
West, Etobicoke, North
Branch and Child and Youth Services.
.
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Team Assistant: Team
Assistant Volunteers assist the team of front line workers and support
staff as they carry out their work with clients and the community.
Assignment Activities
- Provide companionship
and support to children in the office while they await meetings, family
visits etc.
- Assist staff at conferences/meetings
by greeting family members, setting up meeting room
- Assist staff in obtaining
information and phone numbers of community services and resources
- Under the guidance of
a social worker, assist families in locating appropriate housing
- May carry out emergency
driving assignments
- Provide support to workers
or clients in completing forms/applications/resumes
- Other appropriate duties
as they may arise.
- May assist in supporting
staff with other tasks appropriate to the skills of the volunteer.
Qualifications
- Previous Childrens
Aid volunteer experience preferred.
- Valid Ontario Driver's
Licence.
- Ability to work with
a variety of government services an asset
- Non-judgemental attitude
- Flexible
- Ability to use initiative
and work independently
- Willingness to follow
direction and work as part of a team
- Good organizational
skills.
- Good communication and
telephone skills.
- Post-Secondary Education
preferred.
Time Requirement
Minimum of one half day
a week.
Opportunities to become
a Child Access Volunteer are available at our Scarborough,
Toronto East and West,
North Branch and Child and Youth Services and Centralized Services.
Return
to top

Life Skills Coach: Life Skills Coaches help enhance
the skills of a youth in foster care in order to prepare for independence.
Assignment
Activities
- With support from the
caseworker assist youth in connecting with appropriate community resources
- Assist youth with job
search and resume writing
- Assist independent living
youth in finding appropriate housing
- Assist youth in developing
budgeting skills
- Assist youth in learning
to shop for groceries and cook nutritiou meals, within a budget.
- Assist special needs
youth in learning transit and pedestrian skills
- Assist pregnant youth
in care with prenatal support, as determined by the caseworker
- Assist young mothers
in our care in basic parenting skills, as determined by the caseworker.
Qualifications
- Good interpersonal,
communication and advocacy skills
- Ability to relate well
to youth
- Patience
- Flexibility
- Acceptance of differences
such as lifestyle, culture and values
- Creativity
- Access to a car is an
asset
- Ability to work well
on a team
- Ability to work well
independently
- Post-Secondary education
preferred.
Time Requirement
Time requirements are negotiated. Depending on the assignment, it may
range from once a week to twice a month, and could be very short term
or a longer term assignment, depending on the needs of the youth and the
time availability of the volunteer.
Opportunities to become a Life Skills Coach are available at our Child and Youth Services.
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Social History
Researcher: Social History Researchers read through a clients
file information and complete a written summary, following a designated
format.
Assignment Activities
- Read through Society
documentation in order to gather detailed material
- Use a PC and Microsoft
Word to organize the data within a prescribed format
- May require volunteer
to contact family members, where appropriate
- Work with caseworker
on revisions of text
Qualifications
- Excellent English language
skills
- Excellent reading and
writing skills
- Computer Skills
- Knowledge of Sociology
or Psychology is an asset
- Excellent organizational
skills
- Ability to attend to
detail and accurately record findings
- Understanding of and
commitment to maintaining confidentiality
- Maturity and ability
to deal with emotionally distressing material
- Ability to appreciate
differences in lifestyle, values and culture
- Post-Secondary education
preferred
- Ability to work well
on a team and follow directions from staff
- Ability to take initiative
and work independently
Time
Requirement
Minimum one half day a
week during office hours Mon. to Fri. 9am to 5pm.
Opportunities to become a Social History Researcher are available at our
Scarborough, Toronto
East and West, Etobicoke, North
Branch and Child and Youth Services.
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Public Relations Volunteer: Assist our Public Relations
Department with various events, fundraising activities, mail outs and
other administrative tasks.
Assignment Activities
- Filing and organizing
information
- Assisting with mailings
- Updating address lists
- Assisting in organizing
events and greeting and directing participants
- Assisting in fundraising
activities
- Collecting and updating
material
- Inputting data into
computer
- Other duties as agreed
upon in the Volunteer Agreement
Qualifications
- Excellent English skills
- Excellent organizational
and communication skills
- Ability to use initiative
and work independently or on a team
- Must be dependable and
responsible
- Excellent telephone
skills
- Must be creative and
sociable
Time
Requirement
Negotiable. Can be weekly, monthly or for short time specific events.
Opportunities to become a Public Relations Volunteer are available through
Centralized Services.
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Adoption
Social History Preparation: To assist with the preparation of non-identifying
social histories for individuals who have been adopted through our Society.
Assignment Activities
- Research Microfiched
files in order to gather specific detailed material
- Use a PC and Microsoft
Word to organize the data within a prescribed format
- Assist staff with other
administrative tasks appropriate to the skill of the volunteer.
Qualifications
- Post-Secondary
education preferred
- Excellent
writing skills
- Some knowledge
of adoption is an asset
- Computer
skills
- Ability
to attend to detail and accurately record findings
- Understanding
of and commitment to maintaining confidentiality
- Maturity
and ability to deal with emotionally distressing material
- Ability
to appreciate differences such as lifestyle, values and culture.
Time
Requirement
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